0 Menu

Terms and Conditions

Shipping costs:
The shipping costs are established with the shipping companies, I am not responsible for the amounts.

Tracking Numbers:
Tracking numbers can only be offered to Canada and US.

Order Process :
Once your order is place, I will process it within 1 week.

Shipping time estimate :
-Canada : 3 to 9 business days, tracking included.
-US : 2 to 4 business days, tracking included.
-France : 8 to 23 business days.
-UK: 8 to 23 business days.
-Worldwide : 8 to 23 business days.

Taxes :
I am not responsible for any customs and import taxes. 

Delays :
-Once your order has been shipped, I am not responsible for any delays or mistakes done by the post office. When your order is on it's way any problem that happens will be the responsability of the shipping company.
-If your package comes back due to a wrong address you will need to pay the shipping costs again.

Refunds & Exchanges:
Yes:
-
Your will get a refund/exchange if you are unsatisfied with your product.
Your will get a refund/exchange if you received the wrong order.
No:
- I cannot refund/exchange packages lost by the shipping company.
- If your order is damaged after it's been shipped, it is unfortunately not my fault. And cannot refund/exhange it.

For any other inquiry please contact me at sweeney.boo@gmail.com with your order number.